How and when can I reach you?
You will find our contact information here.
You can also request a quote through our website form, and we are available during business hours in all major time zones via the respective phone numbers.
What information do you need in order to issue a free price quote?
For a free quote please provide:
► Both source and target language(s)
► The purpose of the text (e.g. printing for publication, internal company purposes, etc.)
► How quickly the translation is needed
And you should:
► Send the original document
► Send any translation memory if available
How is the price for a translation calculated?
We calculate the price by the number of words in the source text, the per word price varying with language combinations, subject matter, workflow and delivery requirements.
How long does it take to complete a translation?
► Our standard delivery is translation of up to 2,500 source words per working day with a 1-day lead.
► For urgent small jobs, we have a streamlined procedure for faster Turnaround.
► In case of higher volume or shorter turnaround time, we can set up a team of several translators and 1 reviewer and extend the daily output to up to 8,000 words. The translators share the terminology and the common translation memory to maintain consistency. The reviewer proofreads the whole text to ensure style and terminology are as appropriate, accurate, and consistent as possible.
What if I do not have the source text available yet?
In this case, please send the same information as mentioned above, estimate the number of words or pages to be translated, and indicate when you need your quote.
Will my documents be treated confidentially?
Our staff have signed strict Non Disclosure Agreements (NDA) and treat all documents with complete confidentiality. We can even sign an extra NDA with you and/or setup a secured FTP-server for the document transfer.
How does a sworn or certified translation work?
If you require a sworn or certified translation, we will need some more detailed information from you:
► Purpose of the document
► For which authorities it is being written
► In which country it will be submitted
Please get in touch with us – we will advise you!